Sözcükistan — Support

We're here to help with your questions and feedback.

Contact

Write to us directly: destek@sozcukistan.com

We typically respond within 24 hours.

Frequently Asked Questions

How do I restore my purchases on another device?

Open the app → Shop tab → tap "Restore Purchases". You must be signed in with the same Apple ID or Google account.

How do I cancel the Ad-Free subscription?

iPhone: Settings → your name → Subscriptions → Sözcükistan → Cancel.
Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Sözcükistan → Cancel.

You can continue using the subscription until the current billing period ends.

My score doesn't appear on the leaderboard

Check your internet connection. Score submission is automatic; if offline, scores are sent the next time the app opens.

My game progress was deleted

Progress is stored locally on your device. If you uninstall the app, it's removed. Cloud backup is coming soon.

I want my data deleted (KVKK / GDPR)

Email destek@sozcukistan.com, we process such requests within 30 days.

How do ads work?

We show Google AdMob ads between levels and on optional "earn a hint" buttons. To remove all ads permanently, you can purchase the Ad-Free Edition.

What's the age rating?

The app is rated 4+. No violent or inappropriate content.